What process engineering teaches strategy
Notes on constraints, feedback loops, and why technically sound plans can still fail in organizations.
SystemsPeopleOperations
✦ Notes
Small pieces, loosely joined.
Working notes, observations, diagrams, and questions. Some are seedlings. Some will become essays or projects. All are allowed to change as I learn.
Preview the future mind mapMetrics are compressed stories
A measure looks objective, but it always contains choices about whose experience counts, over what time, and toward which decision.
OperationsPeople
Where does technical value become customer value?
Exploring the translation layer between better performance on paper and a reason for someone to adopt, pay, or change behavior.
MarketsEnergy